
This behavior is not specific to Plugable products, and Intel has published a white paper on the topic for those who are curious about the technical details. However, some of the features within the Intel Graphics Command Center application that are specific to Intel graphics adapters may not work on a DisplayLink-attached display.Īny time a USB 3.0 device is connected to a laptop system, there is a potential that the USB 3.0 connection can generate interference that can affect the performance of the laptop's built-in Wi-Fi adapter. Note: Intel has released an updated 'Intel Graphics Command Center' application that can recognize DisplayLink-attached displays and configure them to a certain extent. Both of these applications are available by right-clicking on empty space within the Windows desktop and selecting the appropriate choice from the context menu that appears.
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These would be the ‘Display Settings’ application on Windows 10 and ‘Screen Resolution’ application on Windows 8.1 and 7. It is recommended to use the facilities built-in to Windows to manage the connected displays. As a result, they will not recognize USB-attached displays connected to a DisplayLink-based docking station or graphics adapter. The graphical software utilities provided by Intel, NVIDIA and AMD/ATI are designed to only recognize and work with graphics adapters made by their respective manufacturers. If, after having completed this process, your Plugable DisplayLink device is still not working as expected, please reach out to us directly via with the output of our PlugDebug diagnostic utility and we will be happy to help

If the product is still not working as expected, please restart the host system one more time.
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If the product you are using has an external power adapter (for example a USB docking station), please also disconnect the power adapter from the product so that the unit resets.
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When a Plugable DisplayLink device is not working as expected with a Windows system, the best practice is to disconnect the device from the host system (and remove it's external power source, if it has one) and perform a 'clean' manual installation of the latest version we recommend of the required DisplayLink software driver to help ensure both are in a good state.
